Telecommunications Engineer
JOB SCOPE Responsible for troubleshooting, support and maintenance of network elements and connections required to support Charter's revenue generating networksWork to provide enterprise-wide tiered support on Voice, Internet, Video, Core distribution, Spectrum Enterprise, and access network elements and connections as neededUnder moderate supervision, responsible for the delivery of high quality off-air, satellite, and digital transport signals to the outside plant (point of demarcation from ISP facilities) utilizing, maintaining and installing a variety of optical and electrical interfaces including but not limited to coaxial cable, fiber optic transmission, and Ethernet cableIncludes the installation, construction, operation and break-fix remediation, with root cause analysis of all equipment, including Critical Infrastructure, associated with the Headend (HE) and data centersOn-call rotation requiredDUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Adhere to the ISP Playbook and business objectives, reinforcing ISP business principlesActively and consistently support all efforts to simplify and enhance the customer experienceMonitor services for quality delivery assuranceOperate and understand ISP test equipment to verify optimum performance is being achieved Maintain a clean, safe work environment / headendMaintain awareness of network activities affecting local elementsProvide engineering and operational support for new or existing technologiesPerform troubleshooting and assist with network resolutionInstall, configure, and operate legacy or new headend equipmentFollow Did I? Checklist and Perform daily checks to ensure HE functionalityInstall Ethernet cabling - follow proper engineering practices for the preparation, routing and termination of CAT 5 and/or CAT 6 cabling and RFC TestingInstall coaxial cabling - follow proper engineering practices for the preparation, routing and termination of coax and mini-coax applicationsInstall fiber cabling - follow proper engineering practices for the preparation, routing and termination of various types of fiber connectors in both multi-mode and single mode applicationsInstall, align and troubleshoot earth station feed assemblies, if applicableTroubleshoot and maintain various types of off-air antennas for VHF, UHF, and 8VSB television and radio reception signals, including AM/FM radio receptionInstall, test and maintain DWDM optical passive devices including patch panels, optical couplers, mux/demux and filters utilizing appropriate optical connector handling and cleaning proceduresInstall, maintain, and perform testing and required documentation of emergency alert systemsAdhere to industry specific local, state, and federal regulations, as applicableMaintain required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirementsPerform HE and facility inspections; Ensure all cabling, equipment installation, power and cooling is in compliance with corporate standardsPerform all daily, weekly, monthly and quarterly testing and logging as outlined by ISP PlaybookNot limited to performing analog and digital channel level measurement and quality testing, testing equipment and quality of signal throughout the networkCreate, submit, and implement approved methods of procedure and Change Management RequestsDevelops and implements network enhancementsSupport testing of backup power systems - to include generators, (UPS) uninterruptible power supplies and DC plantAble to use advanced troubleshooting tools and software packagesWork on projects / systems / issues of moderate to medium complexity surrounding network planning, configuration and optimizationKnow, understand and follow company policiesPerform other duties as assignedBASIC / MINIMUM QUALIFICATIONS Bachelor's degree in Electronics/Technology or Sciences or equivalent work experience preferred Valid Certifications from the Society of Cable Telecommunication Engineers (SCTE) BTS and BDS which will be required to be obtained within 6 months from date of employment for all external candidates and internal candidates outside of Network Operations Minimum of four (4) years of headend technician or electronics / network implementation work experience Must be able to work the following shift:
Monday - Friday 8:
00AM to 5:
00PM ADDITIONAL JOB QUALIFICATITONS Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Must demonstrate the ability to adapt and change to ensure the successes of the business Ability to drive Company vehicle in a safe and responsible manner Ability to use personal computer, software applications, handheld communication devices and applications Ability to differentiate between different sizes and colors of wires Ability to work with small components and wires to make cable connections within tight spaces by bending, reaching and twisting Ability to use the following hand tools:
electric drills, hammers, wrenches, screwdrivers Ability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment) Ability to read system layouts from blue prints and system maps to accurately measure distances, using tapes or other measuring devices Ability to operate appropriate computer or test equipment associated with position Ability to prioritize and organize effectively and work independently Knowledge of basic mathematics and electronics Knowledge of Hybrid Fiber Coax (HFC) and DOCSIS/CMTS Knowledge of Transport Technologies CWDM, DWDM, SONET, T1, Ethernet and wireless technologies Knowledge of critical systems elements including but not limited to HVAC, Powering and Generators Knowledge of Critical Systems Knowledge of RF and IP technologies Knowledge of Video Networking, IP and DOCSIS Knowledge of HFC design and operational experience Knowledge of optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter) Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts Ability to perform job from high places (roofs) Knowledge of company products and services Knowledge of National Electric Code and National Electric Safety Code Knowledge of redesign and measuring voltage wiring; advanced splicing skills bench sweep, and spectrum analyzer Basic understanding of video networking, IP networking, DOCSIS, SDV, VOD, and linear Knowledge of Hybrid Fiber Coax and DOCSIS/CMTS Knowledge of Transport Technologies CWDM, DWDM, SONET, T1, Ethernet and wireless technologies Knowledge of critical systems elements including but not limited to HVAC, DC/AC-Powering and Standby Generators Knowledge of Microwave CARS band and IP transport radios and their performance Fundamentals of Transport Technologies Valid certifications pertaining to critical facility infrastructure and Optical Transport WORKING CONDITIONS Work in a 24x7, fast paced environment Exposure to continuous moderate noise Work and travel in inclement weather Work all hours' day or night Work performed near power facilities and electricity PHYSICAL AND MENTAL REQUIREMENTS Ability to work while standing 50 - 70% of the time Ability to safely lift up to 50lbsindividually or with assistance Ability to work in high stress, fast paced environment #LI-AK EIP320-ISP 2024-32468 2024 Here, employees don't just have jobs, they build careersThat's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of lifeA qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Recommended Skills Adaptability Assembly And Installation Business Planning Category 5 Cabling Category 6 Cabling Change Management Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
Monday - Friday 8:
00AM to 5:
00PM ADDITIONAL JOB QUALIFICATITONS Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Must demonstrate the ability to adapt and change to ensure the successes of the business Ability to drive Company vehicle in a safe and responsible manner Ability to use personal computer, software applications, handheld communication devices and applications Ability to differentiate between different sizes and colors of wires Ability to work with small components and wires to make cable connections within tight spaces by bending, reaching and twisting Ability to use the following hand tools:
electric drills, hammers, wrenches, screwdrivers Ability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment) Ability to read system layouts from blue prints and system maps to accurately measure distances, using tapes or other measuring devices Ability to operate appropriate computer or test equipment associated with position Ability to prioritize and organize effectively and work independently Knowledge of basic mathematics and electronics Knowledge of Hybrid Fiber Coax (HFC) and DOCSIS/CMTS Knowledge of Transport Technologies CWDM, DWDM, SONET, T1, Ethernet and wireless technologies Knowledge of critical systems elements including but not limited to HVAC, Powering and Generators Knowledge of Critical Systems Knowledge of RF and IP technologies Knowledge of Video Networking, IP and DOCSIS Knowledge of HFC design and operational experience Knowledge of optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter) Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts Ability to perform job from high places (roofs) Knowledge of company products and services Knowledge of National Electric Code and National Electric Safety Code Knowledge of redesign and measuring voltage wiring; advanced splicing skills bench sweep, and spectrum analyzer Basic understanding of video networking, IP networking, DOCSIS, SDV, VOD, and linear Knowledge of Hybrid Fiber Coax and DOCSIS/CMTS Knowledge of Transport Technologies CWDM, DWDM, SONET, T1, Ethernet and wireless technologies Knowledge of critical systems elements including but not limited to HVAC, DC/AC-Powering and Standby Generators Knowledge of Microwave CARS band and IP transport radios and their performance Fundamentals of Transport Technologies Valid certifications pertaining to critical facility infrastructure and Optical Transport WORKING CONDITIONS Work in a 24x7, fast paced environment Exposure to continuous moderate noise Work and travel in inclement weather Work all hours' day or night Work performed near power facilities and electricity PHYSICAL AND MENTAL REQUIREMENTS Ability to work while standing 50 - 70% of the time Ability to safely lift up to 50lbsindividually or with assistance Ability to work in high stress, fast paced environment #LI-AK EIP320-ISP 2024-32468 2024 Here, employees don't just have jobs, they build careersThat's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of lifeA qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Recommended Skills Adaptability Assembly And Installation Business Planning Category 5 Cabling Category 6 Cabling Change Management Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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