Medical Billing Supervisor: Cash Application and Payment Posting
Crossroads Treatment Centers is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description:
The Cash Posting Supervisor is responsible for all aspects of the daily supervision of the Cash Posting functions at Crossroads.
The supervisor is responsible for ensuring timely and accurate posting of payments, refunds, takebacks, recoups, and adjustments to patient accounts using multiple practice management systems.
Accountable for daily balancing and tracking of cash and adjustment posting.
Assists staff with daily reconciliation of all monies received in multiple bank accounts and ensure all money is posted the same day.
Reports on payment trends.
Assists in setting up payers with electronic payments file submission, electronic funds transfer and lockbox activity.
The Cash Posting Supervisor will work closely with the RCM Manager and Director overseeing the employee's productivity, quality, training, and responding to questions.
The Cash Posting Supervisor will audit balanced batches and run transaction reports daily, as well as monitor other activities as needed in this role.
Essential Duties and Responsibilities include the following and other duties that are assigned.
oSupervise daily tasks of Payment teamoPost all payments and adjustments received daily.
(At month-end, stay until all payments are posted for the month.
)oTrack and reconcile recoupments, withholds, and non-patient cash type transactions against bank statements.
oProcess adjustments to accounts in accordance with written policies.
oAssist with monthly and quarterly credit balance reportsoResolve unapplied (unidentified) cash by each week's end.
oVerifies payments and matches outstanding balances.
oProcesses batches and uses correct payment transaction type.
oResearch and processes charge backs and bad checks.
oPost bad debt recoveries.
oBalance with the general ledger within 48 hours of receipt of month-end reports.
oCorrect exceptions daily.
oAssist in building electronic posting software and rules.
oMonitor for and report trends in under payment to the RCM Manager/Director immediately.
oProcess checks returned for non-sufficient funds (NSF) the same day received.
oProcesses zero pay explanation of benefits and appropriate reasons for zero pay.
oComplete complex daily cash report and reconcile to accounting daily.
oIdentify improper payments (not paid at the allowed/contracted amount) or takebacks and communicate to the appropriate AR follow-up representative and/or supervisor in a timely manner.
oMonitors discrepancies and makes needed adjustments.
oNotifies appropriate department leadership of trends or problems with specific payers, contracts, or fee schedule adherence.
oUnderstands and adheres to state and federal regulations and system policies regarding compliance, HIPAA, integrity, and ethical billing practices.
oResponsible for daily reporting of key performance indicators through various reporting tools.
oAssist with providing training and guidance to other team members.
oProductivity to be monitored based on time spent performing transactions.
oSupports leadership in oversight of designated Revenue Cycle Management to ensure all RCM functionsoAll other duties as assigned.
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position requires constant mental alertness, attention to detail, and high degree of accuracy required in completing all assignments.
Strong problem-solving skills.
Smart, driven, exceptional work ethic.
Must be able to follow oral and written instructions and follow -through on all assignments.
Excellent organizational skills.
Highly detailed-oriented.
Ability to work well in a group setting and independently.
Education and/or
Experience:
oHigh school diploma or equivalent.
o2
years of supervisory experience in a similar role.
oPreferred 2 years medical payment posting and accounts receivable - in a hospital or physician office setting.
oAccounts Receivable experience is preferred.
oGeneral knowledge of HCPCS and CPT coding.
oWorking knowledge of practice management software.
oWorking knowledge with allowable/contractual amounts, payment terminology, adjustments, identifying patient responsibility.
Language Skills:
Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Excellent communication and interpersonal skills.
Mathematical Skills:
Ability to calculate figures and amounts such as percentages, mean, mode and median ability to draw and interpret graphs.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee occasionally lifts/carries paperwork, files, office supplies, up to 20 lbs.
, pushes/pulls exerting up to 5-10 lbs.
force, opening doors, file drawers, pushing files in drawers, and kneeling/crouching and/or ability to reach lower file drawers, file stretching to store of retrieve materials.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Frequent sitting at desk or computer while typing, completing paperwork, or meeting with patients.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Normal office environment where there is no physical discomfort cue to temperature, dust, noise, and the like.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Recommended Skills Accounts Receivable Attention To Detail Auditing Billing Business Correspondence Cpt Coding Estimated Salary: $20 to $28 per hour based on qualifications.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description:
The Cash Posting Supervisor is responsible for all aspects of the daily supervision of the Cash Posting functions at Crossroads.
The supervisor is responsible for ensuring timely and accurate posting of payments, refunds, takebacks, recoups, and adjustments to patient accounts using multiple practice management systems.
Accountable for daily balancing and tracking of cash and adjustment posting.
Assists staff with daily reconciliation of all monies received in multiple bank accounts and ensure all money is posted the same day.
Reports on payment trends.
Assists in setting up payers with electronic payments file submission, electronic funds transfer and lockbox activity.
The Cash Posting Supervisor will work closely with the RCM Manager and Director overseeing the employee's productivity, quality, training, and responding to questions.
The Cash Posting Supervisor will audit balanced batches and run transaction reports daily, as well as monitor other activities as needed in this role.
Essential Duties and Responsibilities include the following and other duties that are assigned.
oSupervise daily tasks of Payment teamoPost all payments and adjustments received daily.
(At month-end, stay until all payments are posted for the month.
)oTrack and reconcile recoupments, withholds, and non-patient cash type transactions against bank statements.
oProcess adjustments to accounts in accordance with written policies.
oAssist with monthly and quarterly credit balance reportsoResolve unapplied (unidentified) cash by each week's end.
oVerifies payments and matches outstanding balances.
oProcesses batches and uses correct payment transaction type.
oResearch and processes charge backs and bad checks.
oPost bad debt recoveries.
oBalance with the general ledger within 48 hours of receipt of month-end reports.
oCorrect exceptions daily.
oAssist in building electronic posting software and rules.
oMonitor for and report trends in under payment to the RCM Manager/Director immediately.
oProcess checks returned for non-sufficient funds (NSF) the same day received.
oProcesses zero pay explanation of benefits and appropriate reasons for zero pay.
oComplete complex daily cash report and reconcile to accounting daily.
oIdentify improper payments (not paid at the allowed/contracted amount) or takebacks and communicate to the appropriate AR follow-up representative and/or supervisor in a timely manner.
oMonitors discrepancies and makes needed adjustments.
oNotifies appropriate department leadership of trends or problems with specific payers, contracts, or fee schedule adherence.
oUnderstands and adheres to state and federal regulations and system policies regarding compliance, HIPAA, integrity, and ethical billing practices.
oResponsible for daily reporting of key performance indicators through various reporting tools.
oAssist with providing training and guidance to other team members.
oProductivity to be monitored based on time spent performing transactions.
oSupports leadership in oversight of designated Revenue Cycle Management to ensure all RCM functionsoAll other duties as assigned.
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position requires constant mental alertness, attention to detail, and high degree of accuracy required in completing all assignments.
Strong problem-solving skills.
Smart, driven, exceptional work ethic.
Must be able to follow oral and written instructions and follow -through on all assignments.
Excellent organizational skills.
Highly detailed-oriented.
Ability to work well in a group setting and independently.
Education and/or
Experience:
oHigh school diploma or equivalent.
o2
years of supervisory experience in a similar role.
oPreferred 2 years medical payment posting and accounts receivable - in a hospital or physician office setting.
oAccounts Receivable experience is preferred.
oGeneral knowledge of HCPCS and CPT coding.
oWorking knowledge of practice management software.
oWorking knowledge with allowable/contractual amounts, payment terminology, adjustments, identifying patient responsibility.
Language Skills:
Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Excellent communication and interpersonal skills.
Mathematical Skills:
Ability to calculate figures and amounts such as percentages, mean, mode and median ability to draw and interpret graphs.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee occasionally lifts/carries paperwork, files, office supplies, up to 20 lbs.
, pushes/pulls exerting up to 5-10 lbs.
force, opening doors, file drawers, pushing files in drawers, and kneeling/crouching and/or ability to reach lower file drawers, file stretching to store of retrieve materials.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Frequent sitting at desk or computer while typing, completing paperwork, or meeting with patients.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Normal office environment where there is no physical discomfort cue to temperature, dust, noise, and the like.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Recommended Skills Accounts Receivable Attention To Detail Auditing Billing Business Correspondence Cpt Coding Estimated Salary: $20 to $28 per hour based on qualifications.
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