Centralized Operations Loan Specialist
3.
1 Full-time 1 day ago Full Job Description Overview:
Heights Finance is one of the largest, fastest growing providers of short-term loans and financial services in the United States and Canada.
Our licensed, direct lending products and heightened customer service focus are at the core of what we offer.
We have an upbeat, friendly and fast-paced environment.
Our employees are excited to be a part of the team, as evidenced by our low turnover rates and energized company culture.
We've consistently grown well ahead of other short-term loan lenders and are primed for continued growth and enduring success.
Come and work for a Fintech company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, state-of-the-art call center, and a track record of new product innovation! The Central Loan Specialist will be responsible for contacting and following up on internet leads and processing new loan applications.
The role will interact with borrowers by phone during the lending process.
Responsibilities:
Contact customers who have expressed interest in applying for a loan from our digital lead sources Initiate contact with current customers regarding refinancing opportunities Explain our loan product offerings and use their knowledge to put together options that best meet the needs of the customer Digital collection of loan documents Transition customer to local branch for loan closing Guide and direct the customer experience from start to finish
Qualifications:
Customer service, sales and retail experience preferred.
Consumer finance experience preferred.
High School diploma or equivalent.
Ability to multitask within several stages of review.
Ability to comprehend, analyze, and interpret complex business data.
Strong analytical and problem-solving skills Well-developed verbal and written communication skills Base Hourly Rate:
$17.
00 - $19.
00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.
The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are also eligible for the following
Benefits:
Paid Time Off, Medical, Dental, Vision, 401k, Life Insurance, Disability, and other voluntary coverages.
CURO Financial Technologies Corp Supports Equal Employment Opportunity.
CURO Financial Technologies Corp (dba Cash Money, LendDirect, Heights Finance, First Phase, 1st Heritage, and Revolve Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants.
This commitment is reflected in all aspects of our daily operations.
We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline.
Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works.
In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Full-time 1 day ago Full Job Description Overview:
Heights Finance is one of the largest, fastest growing providers of short-term loans and financial services in the United States and Canada.
Our licensed, direct lending products and heightened customer service focus are at the core of what we offer.
We have an upbeat, friendly and fast-paced environment.
Our employees are excited to be a part of the team, as evidenced by our low turnover rates and energized company culture.
We've consistently grown well ahead of other short-term loan lenders and are primed for continued growth and enduring success.
Come and work for a Fintech company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, state-of-the-art call center, and a track record of new product innovation! The Central Loan Specialist will be responsible for contacting and following up on internet leads and processing new loan applications.
The role will interact with borrowers by phone during the lending process.
Responsibilities:
Contact customers who have expressed interest in applying for a loan from our digital lead sources Initiate contact with current customers regarding refinancing opportunities Explain our loan product offerings and use their knowledge to put together options that best meet the needs of the customer Digital collection of loan documents Transition customer to local branch for loan closing Guide and direct the customer experience from start to finish
Qualifications:
Customer service, sales and retail experience preferred.
Consumer finance experience preferred.
High School diploma or equivalent.
Ability to multitask within several stages of review.
Ability to comprehend, analyze, and interpret complex business data.
Strong analytical and problem-solving skills Well-developed verbal and written communication skills Base Hourly Rate:
$17.
00 - $19.
00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.
The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are also eligible for the following
Benefits:
Paid Time Off, Medical, Dental, Vision, 401k, Life Insurance, Disability, and other voluntary coverages.
CURO Financial Technologies Corp Supports Equal Employment Opportunity.
CURO Financial Technologies Corp (dba Cash Money, LendDirect, Heights Finance, First Phase, 1st Heritage, and Revolve Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants.
This commitment is reflected in all aspects of our daily operations.
We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline.
Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works.
In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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